Privacy policy

Last Updated: 10 February 2026

This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from our store.

1. Information We Collect

When you place an order or interact with our store, we may collect your name, shipping and billing address, phone number, email address, payment details (processed securely through payment providers), and order history. We only collect information necessary to process and fulfill your orders.

2. How We Use Your Information

We use your information to process and deliver your orders, communicate order updates and shipping details, respond to customer service inquiries, process returns or exchanges, improve our products and services, and prevent fraudulent transactions. We do not sell, trade, or rent your personal information to third parties.

3. Shipping & Delivery Information

Orders are delivered within 5–7 business days from the date of dispatch. Delivery timelines may vary slightly due to courier delays or unforeseen circumstances.

4. Returns & Refunds

Returns and refunds are only applicable if the product is received in a damaged or torn condition. To be eligible, customers must provide a clear unboxing video showing the product being damaged at the time of opening the package. Requests without a proper unboxing video will not be accepted.

5. Size / Color Exchange Policy

If a customer receives the wrong size or wrong color, an exchange can be processed at no additional cost. If a customer orders the wrong size or wants to change the size or color, an extra ₹200 will be charged to cover return shipping and handling costs.

6. Data Security

We take reasonable precautions to protect your personal information. Your payment details are processed through secure third-party payment gateways and are not stored on our servers.

7. Third-Party Services

We may use third-party services such as payment gateways, shipping partners, and analytics tools. These third parties only receive necessary information to perform their services.

8. Cookies

Our website may use cookies to improve browsing experience and analyze website traffic. You can choose to disable cookies in your browser settings.

9. Your Rights

You have the right to request access to your personal information, request correction or deletion of your data, and withdraw consent for marketing communications. To exercise these rights, please contact us via email.

10. Contact Us

If you have any questions regarding this Privacy Policy, you may contact us at:

Email: saxenalakshay850@gmail.com